Your privacy matters
At Novrisa Interior, we value your trust and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you. By using our website, placing an order, requesting a consultation, or contacting us, you agree to the practices described in this policy.
Information we collect
What we may collect
We may collect personal information you provide directly, including your name, phone number, email address, billing and shipping details, project requirements, enquiry details, and any information you share when requesting interior design services or custom furniture solutions.
We may also collect transactional information such as order details, payment-related references from configured payment providers, delivery information, and customer support communications. We do not state that any specific payment gateway is active unless it is configured on the website.
In addition, certain technical information may be collected automatically, such as device type, browser type, IP address, pages visited, referral source, and general website usage data to help us improve performance, security, and user experience.
How we use data
Why we use your information
We use personal information to respond to enquiries, provide consultations, process orders, arrange deliveries, manage customer accounts, improve our products and services, and communicate important updates related to purchases or projects.
Service delivery
Information helps us manage design consultations, custom orders, product fulfilment, delivery coordination, and after-sales support.
Business improvement
We may review website and customer interaction data to improve usability, product selection, customer service, security, and overall website performance.
Sharing and protection
How information is shared and protected
We may share information only when reasonably necessary to operate our business, such as with logistics partners, technology providers, payment-related service providers, or professional advisers who support our operations under appropriate confidentiality and security expectations.
We may also disclose information when required by law, regulation, legal process, or to protect our rights, customers, website, or business operations. We do not sell personal information as part of our ordinary business activities.
We aim to use practical administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.
Novrisa Interior
While we work to safeguard information, no online platform or transmission method can be guaranteed to be completely secure. Users should also take reasonable steps to protect their own account and device information.
Your choices
Cookies, rights, and contact
Our website may use cookies or similar technologies to support essential functionality, remember preferences, understand site usage, and improve performance. You may control cookies through your browser settings, though some website features may be affected.
You may contact us to request updates or corrections to your information, ask questions about this policy, or raise privacy-related concerns. For privacy enquiries, please contact Novrisa Interior at +91 9660985079 or visit us at PLOT NO 1, S/F KH NO 34/20, NANGLOI EXTN 1, POLE NO, Nangloi Extension, New Delhi, 110041, India. We may update this Privacy Policy from time to time, and revised versions will apply from the date they are posted on this page.
